The Bermuda Triangle and partner triangulation

According to Wikipedia "The Bermuda Triangle is a region in the western part of the North Atlantic Ocean where a number of aircraft and ships allegedly disappeared under mysterious circumstances.


The "Alliance Bermuda Triangle" is typically where partners wind up when attempting "triangulation" - the pursuit of that elusive holy grail resulting from the coming together of 3 companies.


It typically goes like this..... you're working with a partner on an initiative, and he mentions, "hey, we have a partnership with Acme Technologies, we should loop them in to our discussions.  There's typically lots of enthusiasm in the beginning after a series of exploratory discussions...Lots of IGBG - "it's gonna be great" and then..... nothing.


Why? Because getting alignment between two companies is challenging enough. Adding a third to the mix increases the complexity (and risk) by an order of magnitude.


I'm not saying it can't work... I've seen a few. Just know what you're getting into, ask a lot of questions and set expectations all around.

Top 5 Things to Know About Alliances!

Happy New Year to my fellow alliance professionals! After a hiatus and the holiday break, I'm back in the blogger's chair.. 


As we are all in the midst of our 2012 joint business planning efforts with our partners, it's a good time for a few reminders to our alliance stakeholders about what's involved in establishing and developing partnerships. 

To that end, I bring you - The Top 5 Things Stakeholders Should Know About Alliances.

1.       Alliance Relationships Require Care and Feeding

Alliance relationships are much like personal relationships, they require care and feeding to establish and grow. Alliance relationships are made up of a series of personal relationships between executives and stakeholders at both companies. Managing these relationships, developing the shared vision and constructing and executing the joint business plan, is the raison d’etre of the Alliance Manager. All alliances are established based on a promise of mutual value. The role of the Alliance Manager is “value creation” – orchestrating resources, aligning strategic goals, managing conflict to ensure that your company (and the partner) deliver increased value to our customers.

2.       It takes a village

In today’s increasingly complex and interdependent world, it often “takes a village” to deliver a complete solution to the customer. For example, your company may have world class technologies and solutions in multiple industries and horizontal domains. Your partners may bring strong business consulting and domain expertise, scalable delivery capability, complementary technologies and solutions and in many cases, supplementary understanding of your customers’ business issues and environments.

Together with your partner ecosystem, your company is able to extend its capabilities to maximize value to the customer.

3.       Customer demand often drives partnerships

Your customers might express a need for a third party provider’s unique and niche capabilities and may request integration of the third party’s software with yours. Or your Partner’s customer may be making the same request of your partner. Or your company may identify a need to collaborate with a third party to address market demand driven by customer requirements in a certain industry or domain. These are the three major drivers of partnerships.

4.       Alliances help drive innovation!

At SAS, we are collaborating with partners in many of our key technology innovations (e.g. high performance computing) and partners also provide benchmarking/tuning/optimization and new technology adoption support.

In addition to supporting your company's technology innovation, partners also help identify new opportunities, in which we collaborate to deliver joint initiatives. 

5.       Alliance Management is profession! 

Most of the alliance professionals in SAS Global Alliances and Channels division are certified alliance professionals, who have earned their certification through The Association of Strategic Alliance Professionals (ASAP). ASAP is the largest global professional organization dedicated to alliance formation and management. Additionally, SAS is a Global Sponsor of ASAP and we have been encouraging our key partners to become members as well. We leverage ASAP best practices in our work. This helps both our partner community and by extension, our customers, because as a result, we are able to more effectively develop partnerships to create and deliver innovative solutions for our customers.

The Truth and Track Shoes



I had a recent conversation with a Global Alliance Manager who manages our partnership with a company that happens to be both our biggest partner and our biggest competitor. You can imagine what her days are like.

She told me that a story had been circulating that this partner "poached" one of our people and for this reason, one of our country managers had issued a "cease and desist" order to his team to "stop all strategic work" with this partner.

Of course, this edict was issued pre-fact finding mission. Turns out that the employee had posted for the job. There was no poaching. Oh, and that we'd recently hired 5 folks in this country from this partner, so apparently we'd been doing some "poaching" of our own. Oops. Never mind. Literally a lie traveled around the world before the truth got its track shoes on.

It occurs to me that when we talk about managing co-opetition, mostly we talk about operational considerations (ensuring we have proper firewalls, managing and protecting IP, etc. etc.)..

Seems to me that the biggest hurdle, and the thing that requires the most vigilant focus, is managing the rumor mill, lowering the emotional temperature by applying liberal doses of fact and overall paranoia management. Now that is a full time job.

AMFM - Always Maintain Forward Motion

I read an article in the Sunday Parade magazine a few months ago about an entrepreneur who's daily mantra was "AMFM" - Always Maintain Forward Motion. I loved that! That mantra was so applicable to our partner efforts that I adopted it as our divisional slogan for 2010..

We have been implementing formal processes for qualification, development and field execution of partner initiatives for the last 2 years and one thing we've learned is that momentum is your friend. When partner initiatives stagnate, particularly in the qualification phase, it's typically symptomatic of a project that has waning sponsorship or waning enthusiasm (either internally or within the partner organization).

Partner initiatives tend to be like produce, they go bad when they sit around for long periods of time.

So what we encourage the alliance managers to do now is carpe diem! If you've got sponsorship and a well qualified idea, execute quickly. The market moves quickly, and your sponsors and stakeholders might lose interest and get distracted by the next new "shiny thing" if things get stalled and bogged down.

Always Maintain Forward Motion - or as my nephew would say - "Keep it movin'"!